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Everglow Community Care at the Forefront of In-Home Aged Care for North Queensland

For over 33 years, Everglow Community Care has been helping their clients to remain independent and live safely in their own homes for as long as possible. Thanks to their commitment to providing quality service for their clients, they have developed a reputation of providing personalised care that is dignified, respectful and focused on maintaining individual autonomy and community connection.

With client offerings outside the standard home care service, Everglow aims to provide personalised solutions to a range of needs and requirements. These include household chores, yard maintenance and making meals, through to providing transport to appointments, shopping and specialised services, like nursing, occupational therapy, dementia support, respite support and medication supervision.

Chief Executive Officer of Everglow Community Care, Wayne Crase, who has played a vital role in shaping the vision and strategic direction of the company, says their focus is to work with families to keep the elderly in their homes by offering assistance that enables them to maintain their independence.

“Our goal is simple – bring out the best in our clients so that they remain at home connected to their community,” explains Wayne.

“We do this through the provision of services which assist in strengthening physical, mental and emotional well-being and foster social connections.

“We aren’t providing overarching care for the masses; we are providing personalised care for the individual.”

Leading Age Services Association (LASA) recently held their annual awards, in which Everglow Community Care was a finalist in the Exceptional Care Provider category. They were one of top three care providers in Queensland and the only North Queensland based organisation to be a finalist. To add to their success, Wayne Crase also won the Rising Star award for his tireless efforts in bringing quality care to North Queensland.

“As a not-for-profit with an incorporated body, our clients aren’t just clients, many are members of Everglow Community Care, with our board having two clients who represent our client’s needs,” continues Wayne. 

“Everglow Community Care are incredibly proud to provide North Queensland with quality care and help better the lives of our older generations, particularly through making care more accessible to veterans and those from Culturally and Linguistically Diverse backgrounds.”

Last year, Everglow opened the association’s fourth location in the region which has enabled them to provide additional support services. Wayne credits Everglow’s growth to their strong North Queensland roots and commitment to providing a quality service. 

“Everglow is local and that is its true strength, all the decision making is done here. There is no head office or layers of bureaucracy,” he continues. 

“With over 1,000 clients and over 90 staff across three locations we attribute our growth as a company to our quality service.”

With no signs of slowing down, Everglow Community Care is now focused on providing further support to clients in North Queensland, with plans to expand their services north of Ingham.

“We are proud to be here for our clients and all of North Queensland’s ageing population, from the last 30 years to the next, we will continue to be passionate about providing a personalised service where our client’s quality of life is our life.”



Compiled by the BDmag editorial team