What is a crucial conversation? It’s a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.
Organisations around the world have turned to the award winning Crucial Conversations for Mastering Dialogue training to improve bottom line results like quality, efficiency, satisfaction, safety, etc.
Crucial Conversations for Mastering Dialogue teaches participants how to:
– Speak persuasively, not abrasively
– Foster teamwork and better decision making
– Build acceptance rather than resistance
– Resolve individual and group disagreement.
The two-day course is only available a few months out of the year, so don’t miss out this opportunity and book your ticket now
- Date: Thursday, 29 August
- Time: 9.00am – 4.00pm
- Venue: Community Information Centre
- Cost: $1,100
